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Port Hotels, committed to innovation and the constant improvement of its guests' experience, has closed a strategic agreement with Scalapay to integrate this installment payment system into its official website. The collaboration allows users to book their stays quickly and securely, spreading the amount over several installments in a simple and predictable way, without friction in the process.
This step represents a natural evolution in the hotel chain's digital strategy, at a time when travelers prioritize solutions that simplify the purchasing decision: mobile agility, spending control, and payment options at their own pace.
“We had been wanting to take this step for some time. Incorporating Scalapay as a payment method was a natural evolution within our digital strategy and a way to offer the customer a flexible, clear alternative adapted to how they want to manage their budget,” highlights Diego Fernández Pérez de Ponga, CEO of Port Hotels.
The alliance responds to a growing reality: the mobile device has become the main booking channel for Port Hotels customers, with more than 60% of transactions made from a mobile phone. In this context, integrating a native installment payment solution like Scalapay helps to improve conversion and remove barriers in the final stages of the booking process, providing autonomy to the user.
This incorporation is part of a broader digital roadmap, with initiatives such as the Velma virtual assistant and continuous improvement of the booking engine, which reinforce more direct, connected, and efficient customer service. In addition to Scalapay as an installment payment option, Port Hotels offers Bizum for immediate payment and PayPal as a digital wallet.
