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Groups and Events Senior Coordinator
Groups and Events Coordinator needed for the Huerto del Cura, Port Jardín Milenio and Port Elche hotels.
Groups and Events Senior Coordinator
Main functions:
- Commercial and operational management of social events and weddings, from receiving the request to the completion of the event.
- Registration, tracking and updating of requests in the system.
- Sending and managing contracts for social events, as well as tracking payments.
- Management and entry of rooming lists into the system.
- Organization and coordination of corporate groups and events once the file has been received by the sales team.
- Preparation of service orders and group summaries, as well as coordination with the different departments of the hotel.
- On-site event coordination, ensuring proper development and customer service.
- Maximizing the sale of additional services.
- Closing the event: invoicing, customer satisfaction follow-up, and system updates.
Requirements:
- Minimum of 2 years' experience in event management in high-capacity hotels.
- Knowledge of the MICE and Social segment, especially weddings.
- Advanced English level.
- Proficiency in the Office suite.
- Communication, negotiation and team management skills.
- Organizational and prioritization skills.
- Teamwork and a proactive attitude.
- Attention to detail and focus on customer experience.
Working conditions:
- Belonging to an expanding hotel chain.
- Joining a project with its own identity and a focus on service excellence .
- Professional development opportunities.
- Dynamic and collaborative work environment.
- Competitive salary commensurate with experience.
Groups & Events Reactive Sales Executive
Groups & Events Reactive Sales Executive needed for the Huerto del Cura, Port Jardín Milenio and Port Elche hotels.
Groups & Events Reactive Sales Executive
Their main function will be to manage and convert business opportunities related to groups and events, maximizing revenue and ensuring an exceptional customer experience from the initial request to the event confirmation.
Responsibilities
- Commercial management of groups and events, especially corporate ones.
- Preparation and follow-up of commercial proposals adapted to the client's needs.
- Registration, tracking and updating of requests in the system.
- Negotiation and closing of contracts.
- Coordination and complete transfer of the file to the event coordinator once the sale is confirmed.
- Conducting inspection visits.
- Management of group booking platforms.
Requirements
- Minimum of 2 years' experience in marketing and managing events in high-capacity hotels.
- Knowledge of the MICE segment.
- Advanced English level.
- Proficiency in the Office suite.
- Sales profile with a results-oriented approach.
- Good communication and negotiation skills.
- Organizational and prioritization skills.
- Teamwork and a proactive attitude.
- Attention to detail and focus on customer experience.
Head of Room
We need a Head Waiter for our Hotel Port Benidorm.
Head of Room
We are looking for a professional with extensive experience in managing and supervising front-of-house teams in hotels, preferably 4-star or higher. As Head Waiter/Waitress , you will be responsible for ensuring exceptional service to our guests, leading and motivating your team of waiters to create a memorable experience.
Responsibilities:
- Staff supervision: You will lead and coordinate the team of waiters, ensuring a high level of performance and motivation.
- Table management: You will organize and optimize the flow of tables, ensuring efficient and timely service to our customers.
- Dining Room Service: You will ensure that the dining room service is carried out professionally, providing an exceptional experience for our customers.
- Customer service: You will personally attend to customers, resolving any concerns or requests in an agile and courteous manner.
- Restaurant, Beverage Service and Cafeteria: You will coordinate and supervise all operations related to food and beverage service at the establishment.
- Hospitality Management: You will participate in the planning and execution of daily operations, contributing to the continuous improvement of processes.
- Operation in a large capacity room: You will demonstrate your ability to effectively manage work teams in rooms with high public traffic.
What are we looking for in you?
- Proven experience of at least 3 years in supervisory and management positions of dining room teams in catering establishments.
- Solid knowledge in the areas of front-of-house service, customer service, beverage management, and restaurant operations.
- Leadership skills, effective communication, and teamwork.
- Ability to organize, plan and make decisions under pressure.
- Proactive attitude, focused on continuous improvement and achieving results.
- English proficiency (intermediate or advanced level).
Bar Manager
Head Bar Manager needed for Hotel Port Benidorm
Bar Manager
Job description:
We are currently looking to hire a Head Bartender with a passion for hospitality, leadership skills and a customer-oriented approach to lead our bar team at the Port Benidorm hotel.
Main functions
- Coordinate and supervise the daily operations of the various points of sale.
- Manage and train the team of waiters/waitresses and bartenders (schedules, shifts, motivation, evaluation).
- Ensure compliance with quality standards, customer service and brand image.
- Control the stock of beverages, orders and inventories.
- Propose improvements to the drinks and cocktail menu, in collaboration with Management and Kitchen.
- Monitor compliance with hygiene, food safety and occupational health and safety regulations.
- Control and monitoring of the budget allocated to the department.
- Maitre d's support person
Requirements:
- Training in Hospitality or similar.
- Minimum of 2 years' experience in a similar position in 4* or higher hotels.
- Solid knowledge in mixology, team management, and customer service.
- High level of Spanish and English (other languages are a plus).
- Proactive, decisive profile with leadership skills.
- Availability for immediate start time.
Working conditions:
- Permanent contract in a well-established company.
- Join a dynamic and constantly growing team.
- Real opportunities for professional development within the Porhotels group.
- Competitive salary conditions and employee benefits.
2nd Head Chef
A second head chef is needed for the Hotel Port Benidorm
2nd Head Chef
Your duties will be:
- Participate in the planning of menus and gastronomic proposals.
- Establish staff schedules, days off, and vacations.
- Maintain food handling safety according to HACCP.
- Attend all training sessions and departmental meetings.
- Control the appropriate production levels according to the OCC % to avoid losses.
- Prepare all food according to established standard recipes.
- Keep the costs of the menus offered up to date
- Ensure that all stations are properly cleaned at the end of the shift.
- Respect FIFO and control inventories
- Practice clean politics as you go.
- Prevent accidents. Adhere to safety policies and report any actual or potential safety hazards to management.
- Adhere to the established service schedules.
- To contribute to the continuous improvement of processes and culinary quality of the establishment.
- Monitor, train, and motivate the team periodically, fostering teamwork.
- Monitor inventories and orders.
Requirements:
- A creative and proactive person with planning and organizational skills, attention to detail, and a passion for their profession.
- Specialized training in cooking and gastronomy and a minimum of three years of experience as 2nd Head Chef of a 4-star hotel of similar characteristics.
- Focus on internal and external customers.
- Organizational skills and teamwork.
- Pressure tolerance.
- Fluency in Spanish required, and English will be considered an asset.