Work With Us

What will you do when you join Port Hotels?

• Check-in and check-out.
• Customer service and follow-up of incidents and requests in person, by phone, and by email.
• Reservation management.
• Administrative tasks.
• Implementation of upselling and cross-selling strategies.

What are we looking for in you?

• We hope you can join our team as soon as possible.
• A creative and proactive person with planning and organizational skills, attention to detail, and a passion for their profession.
• Job-related training.
• Minimum of 2 years experience in a similar position.
• High level of English.
• Schedule availability.
• PMS management knowledge (Hestia).
• Knowledge of office automation (Microsoft 365).
• Good image.
• Communication skills.

What will you do when you join Port Hotels?

• Perform daily kitchen operations in all food preparation areas of the hotel to ensure a consistent, high-quality product.
• Encourage teamwork, ensuring that they have a high culinary level.
• Provide culinary offerings, in accordance with technical specifications, with a national and international profile and high levels of quality, that are profitable and easy to operate.
• Collaborate in maintaining costs, orders, inventories and profitability of the department
• Work to continually improve guest and employee satisfaction by implementing training and procedures for team development.
• Maintain a safe and hygienic kitchen environment, complying with regulations at all times.
• Supervise and control the maintenance and/or use of machinery, materials, tools, etc.
• Ensure effective and efficient communication within the kitchen department and with the rest of the hotel teams
• Apply new technologies and techniques in cooking.

What will you do when you join Port Hotels?

• Reception and customer service : à la carte services, buffet breakfast, and bar/café.
• Buffet services: buffet assembly, replenishment, and disassembly.
• Order and cleanliness: preparation of stations before, during and after services.
• Payment management and cash operations: collection, POS and cash management.
• Customer orientation: handling room service requests.
• Events: assembly and service in meeting rooms.

What are we looking for in you?

• We hope you can join our team as soon as possible.
• Previous experience in the hotel sector or related services.
• Ability to work in a team, be proactive and results-oriented.
• Excellent communication skills and a continuous improvement mindset.
• High level of English to work with international clients.
• Have a flexible schedule that allows you to work shifts.

Restaurant Sector Manager Port Alicante

Job Description:

We are seeking a Sector Manager to join the front-of-house team at Port Alicante Restaurant. The selected person will be responsible for coordinating and supervising a specific area of the restaurant, ensuring quality service and customer satisfaction. Their work will be key to ensuring the efficient and professional operation of the front-of-house, working closely with the maître d' and the kitchen team.

Responsibilities:

§   Team Management: Supervise, coordinate, and motivate staff in your sector.

§   Customer Service: Ensure an exceptional customer experience by resolving questions or issues quickly and effectively.

§   Quality control: supervise the presentation of dishes and drinks.

§   Operational management: coordinating the distribution of tasks within the team, ensuring the proper flow of service.

§   Inventory monitoring: controlling product stock and placing orders necessary to maintain service.

§   Sales optimization: Promote strategies to increase average ticket sales and customer satisfaction.

§   Reporting and communication: Inform your superior about team performance, industry needs, and opportunities for improvement.

§   Staff training: Participate in the training of new staff in your sector.

  Minimum requirements:

§   Training related to hospitality or catering.

§   Recognized experience in the position of 2 to 3 years as a senior manager or sector manager in restaurants.

§   High level of English.

§   Leadership and team organization skills.

§   Availability to work rotating schedules, weekends, and holidays.

§   Good presence and customer service.

§   Proactive attitude and outstanding problem-solving skills.

Working conditions:

§   Joining a professional and established team.

§   Job stability.

§   Continuing education and professional development.

§   Good work environment.

Head of Engineering and Maintenance

Job Description:

We are seeking an engineer with extensive experience in technical maintenance of hotel facilities to lead the corporate maintenance strategy for our hotels, under the supervision of the group's Operations Department.

Responsibilities:

The selected person will work as an Engineer for the Port Hotels group with the following responsibilities:

Technical Maintenance:

§   Ensure compliance with safety, environmental and energy efficiency regulations

§   Review and negotiate energy contracts, as well as develop and implement action plans for energy efficiency by identifying, conducting awareness programs, and monitoring energy consumption.

§   Control operating costs and identify opportunities for savings and efficiency.

Project and Works Management:

§   Coordinate and supervise the work of architectural firms, engineering firms, construction companies, and other technical providers on the company's improvement, renovation, and new construction projects.

Corporate and Strategic Management:

§   Participate in the preparation and monitoring of the annual maintenance and CAPEX budget.

§   Prepare periodic technical reports and KPIs for General Management.

§   Collaborate with Purchasing for the approval of technical suppliers and contract negotiation.

§   Coordinate and train the technical teams of each hotel.

Minimum Requirements:

§   Bachelor's or Master's degree in Industrial Engineering (Mechanical, Civil, Electrical...)

§   At least 3 years in a similar position, preferably in the hotel sector.

§   Regulations, codes and standards applicable to hotel facilities (Water Hygiene / Swimming Pools / Spa).

§   Knowledge of energy audits, energy efficiency, OCA, public competition, and other obligations.

§   High level of Office user.

§   Leadership and team organization skills, promoting good practices and a maintenance culture.

§   Availability: In case of emergencies or special cases, flexible hours and the ability to work weekends will be required.

Working Conditions

§   Competitive Salary : Based on the candidate's experience and skills.

§   Mobility with your own vehicle : Mileage is paid .