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Port Hotels receives the RSC Hotelera 2025 Award in the Social category for its “Autism Friendly” project
21/11/2025
Port Hotels
Port Hotels has been honoured with the RSC Hotelera 2025 Award in the Social category, a distinction that recognises the group’s commitment to promoting an inclusive tourism model through the “Autism Friendly” project. The award, presented during the 20th Spanish Hoteliers Congress held in Cartagena, highlights the implementation of the project across the entire chain, making Port Hotels the first hotel group in Spain to adopt this certified cognitive accessibility model on a global scale.
The jury praised the originality, social impact and strategic integration of the initiative, as well as its pioneering nature as the first certified cognitive accessibility model in Spain to be applied across an entire hotel chain. The “Autism Friendly” project has been developed and certified in collaboration with Autism Friendly Club, an initiative led by professionals from the social sector, specialising in cognitive accessibility and in identifying and supporting autism-friendly environments.
The implementation includes specialised training for staff, adapted signage, cognitive support tools in different areas, and personalised protocols that ensure a more comprehensible, safe and calm stay for guests on the autism spectrum.
Ana Mayor, Vice President of Port Hotels and the person who accepted the award on behalf of the company, stated:
“Receiving this recognition is an honour that reaffirms a deep conviction: hospitality has always been a driver of social inclusion. The hotel sector, by its very nature, is in constant contact with diverse realities, and that sensitivity allows us to move towards more accessible and human-centred models.”
The award strengthens the group’s social strategy, framed within Guest of the Planet, the initiative that guides Port Hotels’ commitment to responsible, human and sustainable tourism. The chain will continue implementing actions aimed at universal accessibility and the inclusion of diverse groups.
With more than 650,000 people with ASD in Spain, Port Hotels is committed to leading a much-needed shift in the sector and consolidating its role as a benchmark in cognitive accessibility and inclusive tourism.